Privacy Policy

At Copertura Mobile Solutions S.r.l., respecting and protecting your privacy is a priority. This privacy policy explains how personal data is collected, used, stored, and protected when you use our online platform and related services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your information remains secure and your rights are protected.

Data We Collect
We collect personal data necessary to provide and improve our telecommunications and mobile internet services, including mobile internet coverage solutions, network optimization, infrastructure deployment, broadband consulting, wireless network monitoring, and technical support. This data may include, but is not limited to:

• Contact details such as names, addresses, and phone numbers
• Identification and account information
• Usage data related to our platform and services
• Communication records when you contact our support teams
• Technical information about your device and connection for service optimization

How We Use Your Data
Your personal data is processed to:

• Deliver and manage our mobile internet coverage solutions and consulting services
• Optimize network performance and infrastructure deployment
• Provide customer support and maintenance services
• Communicate important updates regarding our services
• Comply with legal obligations, including regulatory and security requirements
• Analyze service usage to enhance our offerings and improve user experience

Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Performance of a contract to which you are a party
• Compliance with legal obligations under telecommunications and data protection laws
• Legitimate interests pursued by us, such as improving network performance and security
• Your consent where applicable and obtained explicitly

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Your data may be shared with trusted service providers and partners who assist us in delivering our services, such as technical consultants and network operators, strictly under confidentiality agreements and in compliance with applicable privacy laws. We may also disclose personal data if required by law or to protect our legal rights.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. Once the data is no longer needed, it is securely deleted or anonymized.

Data Security
We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel who require it for service delivery and support.

Your Rights
Under the GDPR and applicable laws, you have the following rights regarding your personal data:

• The right to access and obtain a copy of your data
• The right to rectify inaccurate or incomplete data
• The right to request erasure of your data when it is no longer necessary
• The right to restrict or object to processing in certain circumstances
• The right to data portability where applicable
• The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal
• The right to lodge a complaint with a relevant data protection authority

To exercise these rights or for privacy-related inquiries, please contact us at our physical address:

Copertura Mobile Solutions S.r.l.
22 Via Giuseppe Garibaldi, 3rd Floor,
Milan, Lombardy, 20121
Italy

Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve service functionality. You can manage cookie preferences through your browser settings. Blocking some cookies may impact the functionality of our platform.

Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Any significant changes will be communicated appropriately through our platform.

By continuing to use our services, you acknowledge that you have read and understood this privacy policy and consent to the data practices described herein.

Copertura Mobile Solutions S.r.l. remains committed to protecting your privacy and ensuring transparency in how your personal data is handled.